Privacy Policy for Holistic Healing Services

Information We Collect

At Manoorama Heals You, we collect information you provide directly to us when you:

• Schedule a healing session or consultation
• Fill out forms on our website for tarot reading, reiki healing, or other services
• Contact us via email, phone, WhatsApp, or contact forms
• Subscribe to our wellness newsletter
• Participate in our holistic healing services or programs
• Join the Monthly Sacred SoulShift membership, including subscription checkout via Razorpay and joining the private WhatsApp inner circle.

How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our healing services in Rourkela and online
• Schedule and manage your appointments for all wellness sessions
• Communicate with you about our services and your healing journey
• Send you newsletters and promotional materials (with your consent)
• Respond to your inquiries and provide personalized customer support
• Comply with legal obligations under Indian law
• Manage your Monthly Sacred SoulShift membership: send webinar/workshop details, grant WhatsApp inner circle access, deliver worksheets/resources, and send billing/renewal notifications.

Membership Data

For Monthly Sacred SoulShift membership, we collect name, email, phone/WhatsApp number, and Razorpay subscription/payment identifiers to manage billing and access. We store only what is necessary to confirm your subscription, deliver monthly sessions, and support you inside the WhatsApp inner circle.

• We do not store full card or UPI details; payments are processed by Razorpay.
• WhatsApp inner circle participation is optional; your messages there follow WhatsApp’s terms.
• You can request deletion of your membership data by emailing hello@manoorama.in.
• Cancel your membership anytime; cancellation stops future renewals, and your data is retained only as legally required.

Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties except:

• With your explicit consent
• To comply with legal requirements
• To protect our rights and safety
• With trusted service providers who assist in our operations (under strict confidentiality agreements), including payment processing through Razorpay for membership subscriptions.

Health Information Privacy for Healing Sessions

As a holistic wellness practice in Rourkela, Odisha, we take the privacy of your health information extremely seriously. All health-related information shared during reiki healing, inner child healing, and other consultations is kept strictly confidential in accordance with applicable Indian privacy laws and professional ethics standards.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Your data related to tarot readings, akashic records readings, and all healing sessions is stored securely.

Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your information
• Opt-out of marketing communications
• File a complaint with supervisory authorities

Cookies and Tracking

Our website uses cookies and similar technologies to improve your browsing experience and analyze website traffic. You can control cookie settings through your browser preferences.

Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

Contact Us About Privacy

If you have any questions about this privacy policy or how we handle your data at Manoorama Heals You, please contact us: